Nextage gives your enterprise the certainty of unmatched support for its IT infrastructure. Our technical team operates and maintains your network and respond promptly to incidents and service requests, ensuring consistent high performance throughout your organization. As well as providing stability for your appliances and network, we enable them to develop in pace with your requirements. With competitive fixed-price service contracts, your expenditure is as sound as your infrastructure.
Our service desk is your first point of contact for service requests relating to your communications network. The Nextage Network Operation Center analyzes each request and intervenes remotely or on-site, restoring service within four hours in 95% of emergency incidents.
Detailed reporting and preventive maintenance help to identify and resolve problems before they become operational incidents. Our automated periodic data backups give you the confidence of secure data storage.
Nextage manages the progress of your infrastructure transformation, helping you become a truly dynamic enterprise. We produce regular detailed reports on the service quality. Our change and evolution management services carry out upgrades of your software and hardware, to ensure you always benefit from the latest technology.